Learn Fairfax Clinic Core Values
Essential values to learn, embrace, and embody.
5 minutes to complete
We take patient care seriously.
Patient-centered care
- We always put our patients first with the utmost empathy, respect, and compassion.
- We listen carefully to their needs, concerns, and preferences
- We provide the same level of care we want for ourselves and our family members.
Ask yourself:
How do you want yourself and your family members to be treated at a doctor's clinic?
When patient behaves differently than what you expect...
1. Seek to understand
- Understand that every individual is unique.
- There can be various reasons behind their behavior: cultural, religious, personal beliefs, mental/physical conditions, past experiences, and personality/communication style.
2. Don't judge
- Judgment can lead to misunderstandings, poor communication, and compromise the quality of care or working relationships.
- Approach with empathy, patience, and an open mind to understand their perspectives and needs.