Patient Care

Learn what it’s like to work in a private clinic and give excellent patient care.

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Shadow a primary care physician and medical assistant

Watch this day-in-a-life video from Fairfax Clinic’s Dr. Viet Nguyen and Medical Assistant, Nora.

What makes a good bedside manner?

Positive impressions with patients really do matter and can lead to improved patient outcomes.

Task: check-in and triage a patient via telemedicine visit

At Fairfax Clinic, patients are scheduled to meet with Dr. Viet Nguyen either in person or online via a telemedicine appointment. Before the patient can meet with Dr. Viet Nguyen, they have to be checked in by his medical office assistant, Nora. As a virtual extern, Dr. Viet Nguyen has asked that you help Nora to check in patients for the morning as it’s an extremely busy day.


Since it is your first time checking in a patient, Dr. Viet Nguyen and Nora shared with you a guide template below to fill in as you talk to the patient.


Click here to start and submit your work


Approximately 10 minutes to complete

How to perform medical documentation

Notes are written or dictated following an office or telemedicine visit. They are critical to great care. Watch the video and take notes to help you with the final task.

Task: transcribe medical notes for a patient visit

After checking in the patient, Dr. Viet Nguyen needs your help to take notes during his interaction with the patient. He will review your notes and submit official medical records, so it’s crucial that you take accurate and detailed notes!


Luckily, he has created a guide template to show you how to take notes effectively.


Click here to start and submit your work


Approximately 20 minutes to complete