Transform Information Overload into Effective Onboarding & Training Journeys with Raycom
Discover how Gateway helped Raycom streamline knowledge transfer, accelerate new hire ramp-up, and achieve significant cost savings.
The Challenge
How do new hires learn years of knowledge in just weeks?
As a leading provider of private 4G/5G solutions, Raycom’s rapid growth also meant changes and the addition of key team members in sales, marketing, and admin operations. This created an urgent need to address the three layers of organizational challenges:
Raycom’s personnel changes risked knowledge loss and operational disruption. Fragmented information and processes can put team performance and culture at risk.
Managers faced the challenging task of delivering years of knowledge quickly, often stored in their minds and in multiple formats, including PDFs, Excel Sheets, Word Docs.
New hires often struggle to learn complex, technical, and abundant information quickly to succeed in their roles.
The Approach
Micro-learning journeys to transfer knowledge effectively
After processing 240 minutes of meeting time and 42 artifacts (PDFs, Powerpoint slides, Excel sheets, Word docs, and videos), we distilled the information and transformed it into tailored micro- and self-paced training journeys for four different roles. The training journeys provided a comprehensive understanding of the company, industry, culture, tools, policies, and role-specific knowledge.
42 artifacts and 240 minutes of meeting time
Four training journeys
Leveraging 18 instructional design principles, Gateway built four inspiring and structured onboarding journeys that accelerate new hires' ramp-up time in marketing, sales, and operations.
Training Modules Showcase
"This was the best and most comprehensive onboarding and training experience I’ve ever had at any company."
Value Delivered
Saved time and cost, while boosting knowledge retention and effective new hire integration across the organization within two months.
Significant cost reduction in the first two months.
in material gathering & training creation.
compared to traditional methods.
Empower a Winning Team at Every Level
With Gateway’s platform in place, Raycom now has reliable, consistent onboarding and training capabilities that serve as an uncommon competitive advantage for high-growth companies.
Self-paced onboarding for every new employee with clear objectives, expectations, and activities aligned with Raycom’s culture and processes.
By tailoring training to each department, the relevant training eased the burden on managers while increasing team productivity.
Bite-sized 1 to 10-minute micro-learning modules empower new hires to learn quickly and effectively. Each module breaks down complex topics and equips employees with role-specific knowledge.
"Gateway made the whole process efficient and also helped the company to look much more professional for new employees."
Gateway continues to collaborate with Raycom, delivering tailored training solutions across the organization and supporting various stakeholders.