Communicate Professionally
Ever feel like you're not being heard or understood? Learn the different styles to communicate better.
20 minutes to complete
Body Language
Body language includes posture, gestures, and facial expressions. This can convey different moods and character traits.
Behavioral psychologist and UCLA professor, Albert Mehrabian, found that non-verbal communication can convey more than words alone and developed the 7-38-55 rule:
7%
of communication is through spoken word.
38%
is through tone of voice.
55%
is through body language.
Even on video and phone calls, people can easily pick up on your body language.